Your Information
When you make a purchase at www.MindWareOnline.com, over the phone, or through the mail/fax, no personal information is collected from you unless you provide it to us.
The information we collect is used to process your transactions more effectively and efficiently, and to continue to give you a high level of customer service. When you visit our website, we may collect more information: navigation patterns, cart abandonment ratio as well as your clicks and activity on our site. This information is used to improve the content of our website, and is not sold to other organizations for commercial purposes.
Cookies: We use cookies only to record session information, such as items that you add to your shopping cart. We never use cookies to record confidential information, such as, passwords, credit card numbers, etc.
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Phone Numbers: Your phone number(s) are used only to communicate with you regarding orders you have placed. We do not sell or rent your phone number(s).
Email Addresses: We use e-mail addresses to communicate with you about orders you place. If you share your email address with us, you will receive an order confirmation, a shipping confirmation and other communication regarding your order. We will not send you any promotional emails nor will we sell or rent your e-mail address.
When you order using our website, we use e-mail addresses to alert you of our special offers and other updates unless you select one of the options below:
- To receive our newsletter only during the holiday season (November & December), please email us at HolidayOnly@mindwareonline.com
- To be permanently removed from our newsletter simply email us at unsubscribe@mindwareonline.com
- You may also unsubscribe by writing to us at:
MindWare
2100 County Rd C W
Roseville, MN 55113
We Respect Your Privacy!
If you provide us with your mailing address online, over the phone, or through the fax/mail, you will receive periodic mailings from us, such as catalogs and information on new products and services.
On occasion, we exchange our mailing list with other catalogs we feel our customers might enjoy. Many customers are happy to receive these offerings. However, if you do not want your name exchanged, you can have your name put on our do-not-rent list (rent or exchange) by sending an e-mail to custserv@mindwareonline.com, calling us at 800-274-6123, or by writing to:
MindWare
2100 County Rd C W
Roseville, MN 55113
Please provide us with your exact name and address. We will be sure your name is removed from the list we rent or exchange with other organizations.
If you wish to stop receiving our catalog, please email us at: nothanks@mindwareonline.com. We appreciate your patience as it may take up to 1-2 mailings before your catalog can be stopped completely. If you order from us again in the future, you can request that the information you provide is not shared or used to send you a catalog.
Changes in Privacy Policy
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses.
If you are concerned about how your information is used, you should check back at our Web site periodically.
Contact Us
If you still have unanswered questions or concerns, feel free to email us at custserv@MindWareOnline.com, or call us at 800-274-6123. Our customer service representatives are available Monday-Friday from 8am to 5pm central time.
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